Passport Global Inc. Becomes Permitted Licensed Customs Broker, Unlocking New Era of Import Compliance & Duty Recovery for Ecommerce Brands
07.08.2025 - 18:04:07"Securing this license is a significant milestone for Passport," said Traci Fisher, LCB, CCS, and License & Permit Qualifier at Passport. "It reinforces our commitment to delivering trusted, end-to-end customs solutions while ensuring compliance with U.S. regulations at every port of entry. Our clients can now rely on us to streamline their import processes, reduce risk, and navigate trade changes with confidence."
Duty Drawback Facilitation and Recovery
Many ecommerce brands importing goods into the U.S. and subsequently exporting them—as returns, replacements, or global shipments—are eligible to reclaim up to 99% of duties, taxes, and fees. As a licensed customs broker, Passport can now work directly with CBP to manage the end-to-end drawback process, including:
Eligibility screening and drawback program setupApplication filing for drawback privileges
Data reconciliation and CBP-approved claim preparation
Advisory support to optimize drawback strategies in high-duty categories such as apparel, supplements, and footwear
"With margins tightening and tariff volatility increasing, duty recovery is no longer optional—it's a competitive edge" said Thomas Taggart, VP of Global Trade at Passport. "Our Global Trade team will help ecommerce brands recapture millions in paid duties through a turnkey, fully compliant drawback process."
Real-World Impact for Ecommerce Brands
For growing DTC brands, Passport's broker license unlocks faster clearance, fewer surprise fees, and expanded margin protection through duty recovery and bonded shipping options.
"Unless you want to hire an international logistics and operations team, which is a huge financial investment and time commitment, Passport has proven to be the most effective as far as getting our products to customers and supporting, acting as an extension of our company and enabling our growth," said Max Christman, Supply Chain & Operations Lead at OneSkin.
Whether acting as importer of record or providing product classification consulting, Passport's license adds a powerful new layer of control to its cross-border infrastructure. The company is on a mission to make international shipping as seamless and compliant as domestic fulfillment. Combined with its global DTC logistics network, marketplace integrations, and in-country enablement solutions, Passport delivers the end-to-end support and unmatched regulatory depth to merchants worldwide.
To learn more about the company, offerings, and careers, visit passportglobal.com.
ABOUT PASSPORT
Founded in 2017, Passport is a global ecommerce solutions provider that empowers merchants—like Dolls Kill, Ridge, Ogee, OneSkin, and HexClad—to grow profitably and confidently in over 180 countries. Combining innovative technology, global logistics, and expert compliance and growth support, Passport delivers the right solutions for the right markets at every stage of global growth. With in-house licensed customs brokers and international trade specialists, Passport offers a seamless, flexible experience—from cross-border logistics and in-country enablement services to duty and tax compliance—to help D2C brands unlock their full global potential.
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