72% of aviation workers experience verbal or physical abuse during travel disruption

IBS Software United States of America United Kingdom

55% of aviation workers' mental health has been negatively impacted by flight disruption 82% of aviation workers agree that they are battling with fewer resources to manage disruption effectively| Twitter | LinkedIn | Facebook | Instagram 

Research methodology

The survey was carried out in conjunction with Aviation Business News and independent research firm Edge Insight over three weeks from June 18 to July 8 2024. Over 95% of respondents work in the aviation sector, across a range of roles, and positions mainly from senior to middle management. 44% of all respondents work in customer facing roles. Europe accounted for the largest number of respondents (38%) with North America next (24%) followed by APAC (16%) and Middle East (9%).

Photo: https://mma.prnewswire.com/media/2468963/IBS_Software_Travel_Disruption_Survey.jpg
Logo:  https://mma.prnewswire.com/media/1169353/IBS_Software_Logo.jpg

View original content:https://www.prnewswire.co.uk/news-releases/72-of-aviation-workers-experience-verbal-or-physical-abuse-during-travel-disruption-302206188.html