Avalara Survey Finds Hidden Fees Stifle Cross-Border Consumers

Avalara, Inc. North Carolina

More than two-thirds (68%) of consumers surveyed aged 16-24 have experienced 'surprise' costs due to customs duties charges upon delivery when shopping internationallyThree quarters (75%) of consumers rethink shopping with a retailer after facing 'surprise' customs duties and taxesAlmost half (49%) refuse delivery of a package with hidden costs altogether

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