CCI Global Expands Footprint in Kenya with Launch of US$ 50 Million Tatu City Call Centre

Tatu City Rendeavour United Kingdom Kenya

Largest and most advanced Business Process Outsourcing (BPO) facility in Kenya commissioned by H.E. The President of Kenya, Dr. William S. RutoOver 5,000 new jobs created with US$ 50 million investment into CCI Tatu CityCCI announces commitment to create another 5,000 jobs with second CCI call centre at Tatu CityCommissioning of CCI's BPO facility took place during Elevate Africa Conference at Tatu Citywill operate almost exclusively on 96% renewable energy – with solar panels to be installed, natural air corridors, and self-shading walls to almost totally mitigate the Co2 emissions involved in the call centre's energy production and consumption. The new facility has received two awards from The African Property Awards, and EDGE Green Building and Sustainability Excellence Associate (SEA) certifications for environmental responsibility. 

"Eneo at Tatu Central represents the pinnacle of BPO facilities, combining state-of-the-art amenities with green design principles and community involvement, to create a sustainable, dynamic, and thriving community hub," said Greg Pearson, CEO and co-founder of GREA, the developer of Eneo at Tatu Central.

Female Empowerment in Kenya

The construction of CCI Tatu City had a socio-development focus, with the involvement of a female construction team, Buildher - a non-profit social enterprise in Kenya that equips disadvantaged young women with accredited construction skills and gives stable employment on urban development projects in Kenya. A cohort of 30 females worked on-site during construction and fit-out of CCI Tatu City, setting a new benchmark for women in the built environment in Africa.

The Buildher project aims to create financial prosperity for Kenyan women, change male attitudes, and promote gender equality within the African construction industry. The Buildher project is run by the CCI Tatu City developer Gateway Real Estate Africa. 

About CCI Global

Tatu City now marks CCI's 17th international contact centre, with call centres across Kenya, Egypt, South Africa, Ethiopia, Ghana, and Rwanda. 

CCI Global serves well-known companies from North America, UK, Australia, Europe, Australia, and New Zealand, outsourcing their business processes to Africa, mainly customer service divisions. The company has a headcount of 15,000+ staff and serves over 80 companies across telecoms, media, mobile technology, financial services, hospitality, and healthcare.

As a firm that focuses on impact-sourcing, CCI works predominantly with large English-speaking companies to bring international roles to Africa to support job creation and digital skills development in African regions struggling with high unemployment.

About Tatu City

Tatu City is a 5,000-acre new city on Nairobi's doorstep with homes, schools, businesses, a shopping district, medical clinic, nature areas and recreation for more than 250,000 residents and tens of thousands of day visitors. Tatu City's schools educate thousands of students daily, a range of homes suits all incomes and more than 78 businesses thrive in the country's first operational Special Economic Zone. Located 30 minutes from Westlands, Tatu City represents a new way of living and thinking for all Kenyans in a live, work and play environment that is free from traffic congestion and long-distance commuting.

More than 78 local, regional and global businesses are operational or under development in Tatu City's business-friendly location, including CCI Global, Heineken, Kärcher, Dormans, Copia, Cooper K-Brands, Grit Real Estate Income Group, Twiga Foods, Freight Forwarders Solutions, ADvTECH, Friendship Group and Davis & Shirtliff. Business benefits at Tatu City SEZ include VAT zero-rating, import and stamp duty exemptions and 10% corporate tax for the first 10 years.

Tatu City is a development by Rendeavour, Africa's largest new city builder with 30,000 acres of visionary projects in growth trajectories across Ghana, Nigeria, Kenya, Zambia and the Democratic Republic of Congo.

For more information about Rendeavour, please visit: https://www.rendeavour.com/

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