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New Report Details Airline Payment Challenges, Reveals Opportunities for Cost Savings and Revenue Growth

predicts that net profit margin industry-wide will be 2.7% in 2024, a slim 0.1% increase over 2023, despite projected revenue growth of 7.6%. Increasing operational efficiency is the only viable way for airlines to drive bottom-line growth. Payments represent a significant opportunity– the industry spends over $20 billion on payment costs, or about 3% of airlines' total revenue and 78% of the industry's net profit. Efficient payment processes, including Payment Orchestration, can help airlines boost conversions in direct and indirect sales channels at lower transaction costs, directly impacting profitability.

Payments Come of Age, CellPoint Digital's study of airlines' payment strategies and operations, the first survey-based report focused on the challenges experienced by this industry, comes to one crucial conclusion: airline payments, no longer an afterthought, have come of age and assumed their integral role in travel transactions. The right payment approach enables airlines to pursue more effective expansion strategies, generate revenue more efficiently, better meet passengers' needs and expectations, and maintain profitability. These insights and more are available in the report here: Payments Come of Age: A Global Study of Airlines and Their Payment Technology Needs and Challenges.

For more information about the Payments Come of Age Airline Report or to schedule an interview with Kristian Gjerding, CellPoint Digital CEO, please contact Steven Osei at [e-mail].

About CellPoint Digital?
CellPoint Digital is a fintech leader whose main solution is a Payment Orchestration Platform that optimises digital payment transactions from cards or alternative payment methods. Merchants can easily scale their own payment ecosystem worldwide, unify the customer payment experience across their channels, optimise the routing of each transaction, increase conversion rates and minimise payment costs. CellPoint Digital has offices in Copenhagen, Dallas, Dubai, London, Miami, Pune, and Singapore. Visit www.cellpointdigital.com to learn more.

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