The Big Yellow Leatherhead store from Big Yellow Group plc - 24-hour access and drive-up units outside London

The Big Yellow Leatherhead store offers drive-up self storage units with 24-hour access for households and small businesses south-west of London. This bestseller drives the price of Big Yellow Group plc shares (ISIN GB0002869419).

Reviewed: ad hoc news New Release & Launch desk. Edited and checked on 2026-06-23, 03:26. Details in the imprint.

Big Yellow Leatherhead store from Big Yellow Group plc sits just off a busy A-road, rows of yellow doors catching the eye as drivers pull in and slam car doors on a wet Surrey morning. The concrete underfoot feels slightly damp, trolleys rattle across it, and the roller doors clatter as customers load boxes.

Where this store stands out

The Leatherhead store is one of Big Yellow's newer self storage sites aimed at commuters and small businesses south-west of London. It combines traditional indoor corridor units with a set of drive-up units where customers can park directly in front of their space.

For someone like regional manager Mark Parsons, who walks the site daily, the practical detail matters: wide turning circles for vans, clearly marked loading bays, and lighting that stays bright even on short winter afternoons. Customers see clean corridors, clear signage, and a reception that feels more like a small hotel lobby than a warehouse.

Access, unit mix and security

The Leatherhead facility typically offers a broad mix of unit sizes, from around 10 square feet for a few archive boxes up to larger spaces that can take the contents of a three-bedroom house. Many units are indoors behind keycode-protected entrances, while selected drive-up units sit at ground level for faster loading.

Security is a core selling point. Customers key in through gated access, individual units take cylinder locks and can be further secured with padlocks, and the site is covered by CCTV. For a customer arriving at 7 a.m., the quiet hum of cameras and the solid feel of the metal doors convey a sense of safety.

Everyday use for households

For private customers, the Leatherhead store is pitched as a flexible extension of the home. People renovating a kitchen can move bulky furniture into a 50-square-foot unit, while others stack labelled moving boxes along the walls of a smaller space.

On a Saturday, a typical corridor scene might show a family pushing a trolley piled with suitcases and flat-packed furniture, the rubber wheels squeaking slightly on the smooth concrete. Inside, units are dry and lit from above, so the space feels more like a spare room than a garage.

Support for small businesses

Small firms use the Leatherhead site as a low-commitment logistics hub. Online retailers rent mid-sized units to store inventory, tradespeople keep tools and materials close to key road links, and local events companies park equipment between contracts.

Store manager Sarah Collins describes how some customers effectively run micro-warehouses from the site, receiving deliveries during office hours and loading orders straight into their vans. For these users, predictable costs and the ability to upsize or downsize a unit quickly are more important than polished interiors.

Pricing, contracts and extras

Pricing at Leatherhead follows the typical self storage model: a weekly or monthly rate based on unit size and location within the building. Ground-floor and drive-up units usually command a premium, while higher floors cost less but require a lift run.

Contracts are often rolling with short notice periods, which appeals to customers who cannot commit to long leases. On top of rent, the store offers insurance options, padlocks, and packing materials like boxes and bubble wrap, removing the need for a separate run to a DIY retailer.

How booking and access work

Customers generally start online by checking unit sizes and indicative prices, then either reserve a unit digitally or call the store directly. A visit to see the spaces in person remains common, especially for first-time users who struggle to visualise square footage from a chart.

Once contracted, customers receive access codes and can come and go within the advertised access hours, which for selected units may be extended or even 24-hour. The physical routine stays simple: drive up, key in, roll up the door, and start loading.

Limitations and who it is not for

The Leatherhead store, like most urban-fringe self storage, is not ideal for heavy industrial users or those needing loading docks for articulated lorries. Turning space is designed for vans and small trucks, not full-size HGVs.

There are also restrictions on what can be stored, from flammable liquids to live animals and perishable food. Staff like Collins spend time explaining these limits, which protect both customers and the building, even if they occasionally frustrate would-be users with unusual storage ideas.

How it fits Big Yellow's network

Leatherhead slots into Big Yellow's broader strategy of building a dense network of branded sites around London and other population centres. It targets the commuter belt, where house prices and space constraints make storage a premium service rather than an afterthought.

For Big Yellow Group plc, each store is both an operating business and a long-term property asset. The company has a primary listing in London under ISIN GB0002869419, and the Big Yellow Group plc share price trades on the London Stock Exchange in pounds sterling.

Key facts on Big Yellow Leatherhead store

• Product: Big Yellow Leatherhead store
• Manufacturer: Big Yellow Group plc
• Category: New release self storage site
• Launch: Recent addition to the Big Yellow network in the Surrey commuter belt
• RRP / Price: Weekly and monthly rates vary by unit size and location, quoted in pounds sterling
• Availability: On-site in Leatherhead, bookings via online reservation or direct contact with the store
• Target group: Households and small businesses needing flexible, secure storage near south-west London
• Highlight / USP: Mix of indoor and drive-up units with extended access hours and clear, customer-friendly layout

This article was AI-assisted and editorially reviewed. Product information without guarantee; prices and availability may change at short notice. No investment advice, no buy or sell recommendation. Stock-market transactions involve risks up to total loss.