Fiserv Embarks on Strategic AI Push Amid Leadership Reshuffle

The financial technology giant Fiserv used the prominent NRF 2026 retail trade show in New York as a launchpad for multiple new products and partnerships, with a clear strategic focus on artificial intelligence. This innovation drive coincides with a comprehensive refresh of its board and executive leadership. The company’s shares, however, continue to trade significantly below previous levels following a steep decline, as management pins its recovery hopes on technological differentiation and operational efficiency gains.

Key developments from the event and recent announcements include:

• A strategic AI collaboration with Microsoft has been deepened.
• Biometric payment processing is being introduced via Clover and Wink.
• A new analytics tool called “Unknown Shopper” targets Read more...