NN Group stock: company details agentic AI use across businesses

NN Group outlined its shift toward agentic AI in insurance operations. Its Dutch non-life business also launched a flood-risk research initiative with the University of Amsterdam.

NN Group outlined its move from AI experimentation toward agentic AI, with systems that can take actions within business processes. The company said it has developed AI capabilities since 2015 and that, as of 2026, agents are carrying out complete sequences of work across parts of its businesses in an effort to make routine work faster and more consistent while retaining human oversight. NN Group said.

AI and human oversight

According to the company, AI agents can complete all 14 checks in a typical glass-damage claim, allowing employees to focus on exceptions, judgment and accountability. NN Group said human review remains important for high-impact claims and that it supports employees through a data-literacy program. The company’s September 24, 2026 newsroom article said.

Flood-risk research initiative

Nationale-Nederlanden, NN Group’s Dutch non-life insurance business, and the Amsterdam School of Economics at the University of Amsterdam launched the Flood Insurance and Risk Management research initiative on September 10, 2026. The project will examine water-related risks including flooding and heavy rainfall and develop models and insights for climate adaptation. NN Group said.