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Sabio, Group

Sabio Group has announced the acquisition of Team vision, a specialist provider of contact centre and CX solutions.

13.01.2020 - 10:01:36

Sabio Group Extends European Customer Experience Capability with Acquisition of Team Vision. The acquisition supports Sabio’s goal of becoming a dominant player in the European customer experience market and delivers critical scale for the company in Spain with the expanded organisation now holding a 24% market share.

in March 2017, DatapointEurope – one of Europe’s leading contact centre technology providers – in July 2017, customer insight and contact centre benchmarking experts Bright UK in March 2018, flexAnswer Solutions, the leading Singapore-based provider of innovative Virtual Assistant solutions in December 2018, and Spain-based WFO and Speech Analytics specialist Callware in January 2019.

About Sabio Group:

Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology and that of world-class technology leaders such as Avaya, Genesys, Nuance and Verint, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels.

www.sabiogroup.com
http://twitter.com/sabiosense

@ businesswire.com