“We are deeply honoured to receive Frost & Sullivan’s 2021 Best Practices Customer Value Leadership Award. The evolving market landscape has created ample opportunities in leading digital transformation and facilitating post-pandemic return to operations with sustainable, technology-enabled, and future-focused solutions. We are driving Future of Work through a humane-centric design approach to develop and deploy innovative solutions to cater to changing customer requirements. It is great to see that our outcome driven ‘people first’ approach is being recognised by the industry. What makes this award special is that we are the only facilities management player in India to win this coveted award, twice. This award is dedicated to thousands of front-line workers who have gone beyond the call of duty to ensure client operations are not disrupted,” said Sandeep Sethi, Managing Director, Work Dynamics - West Asia, ?JLL.
Talking about this year’s awards, Rajkumar Elilarasu, Senior Consultant, Industry Practice, Frost & Sullivan, said, “On behalf of Frost & Sullivan, it gives me immense pleasure to recognize and felicitate the best-in-class achievers in India. Frost & Sullivan applies a rigorous analytical process to evaluate multiple nominees for each category before determining the final award recipient. Driving innovation and growth is never an easy task; however, it is one made even more difficult considering today’s strategic imperatives, from disruptive technologies and value chain compression to industry convergence and new business models. In this context, JLL’s recognition signifies an even greater accomplishment. Despite the headwinds and setbacks because of the COVID-19 pandemic, JLL has successfully driven innovation and growth by continually creating new products and solutions that serve ever-evolving customer needs. Frost & Sullivan is proud to recognise JLL’s efforts in achieving excellence in facilities management and encourages the company in its future endeavours.”
“We commend JLL for its delivery of comprehensive facilities management services, deep market expertise, and innovative solutions to its Indian customers through an integrated one-window approach to successfully address the unique needs of its customer base,” he further added.
JLL, India’s largest facilities management participant, manages the facilities of more than 160 corporate clients, more than 150 million square feet of space. These spaces include traditional offices and data centers, manufacturing facilities, pharma and life sciences locations, and many other asset type facilities.
The recipients of the annual Frost & Sullivan Asian Pacific Best Practice Awards were identified based on in-depth research conducted by Frost & Sullivan's analysts. The short-listed companies were evaluated on a variety of actual market performance indicators, including financial performance, customer acquisition, growth potential, customer ownership and service experience, human capital, and brand equity.
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion in 2020, operations in over 80 countries and a global workforce of more than 92,000 as of June 30, 2021. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
In India, JLL has an extensive presence across 10 major cities (Mumbai, Delhi NCR, Bengaluru, Pune, Chennai, Hyderabad, Kolkata, Ahmedabad, Kochi, and Coimbatore) and over 130 tier II & III markets with a cumulative strength of close to 12,000 professionals. Headquartered out of Mumbai, we are India’s premier and largest professional services firm specializing in real estate. Our services cover various asset classes such as commercial, residential, industrial, retail, warehouse and logistics, hospitality, healthcare, senior living, data centre and education. For further information, please visit jll.co.in.