15.03.2019 - 09:28:36

SHOP APOTHEKE EUROPE N.V. increases revenues by over 90% to EUR 540 million in 2018


SHOP APOTHEKE EUROPE increases revenues by over 90% to EUR 540 million in 2018.

2018 consolidated adjusted EBITDA margin improved to -2.2% (previous year: -3.0%) 2019: focus on organic growth 2019 forecast I: acceleration of organic growth to ca. 30% with revenues of around EUR 700 million 2019 forecast II: adjusted EBITDA level at least on the level of previous year  

Venlo, the Netherlands, March 15, 2019. SHOP APOTHEKE EUROPE N.V., one of Continental Europe's leading online pharmacies, has reached its ambitious growth target for the 2018 financial year (reporting date: December 31, 2018): Consolidated revenues rose by 90%, from EUR 284 million in 2017 to EUR 540 million (organic 25%). Higher-than-expected costs for the integration of nu3 in particular had a negative impact on earnings; nonetheless the adjusted EBITDA margin improved by 0.8% to -2.2%.

The company's dynamic revenue growth is based on successfully increasing the number of active customers across Europe from 2.7 million at the end of 2017 to ca. 3.5 million at the end of 2018 as well as on the corresponding rise in order volumes. The number of orders placed rose from 5.7 million to 8.7 million year-on-year with the ratio of repeat orders continuing to be at a high level at 81% (2017: 76%). The return rate remained minimal as in previous years. The number of page visits increased from 71.5 million in 2017 to 93.1 million during the reporting period.

Dr. Ulrich Wandel, CFO of SHOP APOTHEKE EUROPE, comments on the 2018 financial year's business development: "We were able to once more reach our ambitious growth target with revenues of EUR 540 million. Due to the acquisition of nu3 as well as our strategic decision to prepare strong organic growth in 2019, our adjusted EBITDA margin was -2.2%. We strongly believe that further growing our customer base is an investment that will pay off, particularly in regard to the introduction of electronic prescriptions planned for 2020 in Germany."

Stefan Feltens, CEO of SHOP APOTHEKE EUROPE, emphasizes that, "Our goal is to establish SHOP APOTHEKE EUROPE as the first destination for pharmacy needs in all our markets in the medium term. That's why we will keep focusing on organic growth to further expand our market share in the DACH region and across Europe. We will do this always keeping an eye on the development of our profitability, which we can steer by controlling the intensity of our growth rate. Our primary goal is to reach break-even EBITDA on Group level in 2020." SHOP APOTHEKE EUROPE's Management Board expects an acceleration of the company's organic growth rate to around 30% (2018: 25%) for the 2019 fiscal year, which correlates to an increase in consolidated revenues to ca. EUR 700 million. The adjusted EBITDA margin is projected to be at least on the previous year's level or slightly improved during the current fiscal year, with break-even to be achieved in 2020.

As a result of the new business in Switzerland as well as the substantially increased business volume in Austria, the company has decided to adjust its segment reporting structure. Starting with the 2018 financial report, SHOP APOTHEKE EUROPE is reporting the results for two segments, "DACH" and "International". The DACH segment includes all of the company's activities in Germany, Austria and Switzerland. The International segment covers operations in the Netherlands, Belgium, France, Italy and Spain. In the past, the company had reported results for the "Germany" and "International" (all markets outside of Germany) segments. The corresponding figures for the previous year have been adjusted accordingly.

Based on the previous segmentation, the Germany segment almost doubled its revenues by 98% to EUR 415 million (previous year: EUR 210 million) while the International segment grew by 69% to EUR 125 million (2017: 74 million).

Consolidated revenues for the 2018 financial year rose by 90%, from EUR 284 million to EUR 540 million. That increase is due to both organic growth of around 25% and the first-time full consolidation of Europa Apotheek during the reporting period. The online pharmacy focuses on prescription medications and provides its customers with special consulting services including drug interaction checks, medication profiles, unique information and patient magazines for people suffering from certain illnesses as well as SMART, a therapy support programme for patients suffering from specific chronic diseases. As a result of the integration of Europa Apotheek, the share of prescription medications sold increased to ca. 31% in 2018 (previous year: ca. 10%), leading to a substantial increase in the value of the average shopping basket to EUR 72.44 (2017: EUR 57.78).

The consolidated gross margin declined in line with expectations, from 20.3% in 2017 to 18.4% in 2018. This is largely due to the higher share of prescription medications sold, which typically have a lower gross margin due to legally required fixed pricing. Overall the gross margin rose by 72%, from EUR 57.6 million in 2017 to EUR 99.3 million. The consolidated segment EBITDA** adjusted for one-off costs improved to EUR 6.8 million compared to EUR 0.2 million in the 2017 financial year.

Improvements in efficiency and effects of scale contributed to an improvement in the administrative expenses ratio. Administrative costs including depreciation rose by EUR 9.3 million from EUR 13.4 million in 2017 to EUR 22.7 million. This includes one-time costs of around EUR 1.6 million connected mainly to a stock option plan and the acquisition of nu3 GmbH. Overall, SHOP APOTHEKE EUROPE was able to reduce its administrative expenses ratio from 4.7% in 2017 to 4.2% in 2018. Adjusted for one-time costs, the administrative expenses ratio was 3.9%. After the deduction of administrative costs, adjusted consolidated EBITDA for 2018 was EUR -11.8 million compared to EUR -8.5 million the previous year. The adjusted EBITDA margin improved to -2.2% compared to -3.0% in 2017.

SHOP APOTHEKE EUROPE generated revenues of EUR 491 million in the profitable DACH segment. That's an increase of ca. 95% compared to the 2017 fiscal year when revenues were EUR 251 million when adjusted for the new segment structure. Segment EBITDA was EUR 9.8 million or EUR 11.3 million when adjusted for one-off effects.* That's an increase of 66% or 92% based on the adjusted result compared the 2017 EBITDA of EUR 5.9 million for the DACH segment. SHOP APOTHEKE EUROPE's International segment increased its revenues by 49% from EUR 33 million in 2017 to EUR 49 million for the reporting period. Segment EBITDA improved from EUR -5.7 million the previous year to EUR -4.7 million for the reporting period or EUR -4.5 million adjusted for one-off effects.* Relative to revenues, the segment's EBITDA margin (adjusted) improved to -9.3% in the year under review compared to -17.4% in 2017. * One-off effects from transactions and/or acquisitions ** Segment EBITDA: Defined as earnings before taxes, interest and deductions as well as Group-level administrative costs.  


15 March 2019 Publication of the 2018 financial results 30 April 2019 Annual general meeting 15 May 2019 Publication of Q1 2019 financial results 14 August 2019 Publication of 2019 half-year financial results 14 November 2019 Publication of Q3 2019 financial results  



  FINANCIAL YEAR ENDED ON FINANCIAL YEAR ENDED ON December 31, 2017 December 31, 2018   EUR 1,000 EUR 1,000 Revenues 283,992 539,710 Cost of sales -226,407 -440,392 Gross profit 57,585 99,318 Other income 3,015 196 Selling & distribution costs -66,417 -105,564 Administrative expenses -13,378 -22,679 Operating income (EBIT) -19,197 -28,730 Finance income 40 324 Finance expenses -2,246 -6,185 Net finance costs -2,206 -5,861 Earnings before taxes (EBT) -21,403 -34,591 Taxes on income and earnings 45 982 Period result -21,358 -33,609 Attributable to shareholders: -21,358 -33,609  





  DACH International   Consolidated             EUR 1,000 EUR 1,000   EUR 1,000           Revenues 491,078 48,632   539,710 Cost of sales -403,328 -37,064   -440,392           Gross profit 87,750 11,568   99,318 % of revenues 17.9% 23.8%   18.4%           Other income 156 40   196 Selling & distribution costs -78,082 -16,287   -94,369 Adjusted selling&distribution costs -76,605 -16,132   -92,736           Segment EBITDA 9,825 -4,680   5,145 Adjusted segment EBITDA 11,301 -4,524   6,777           Administrative expenses       -20,704 Adjusted administrative expenses       -18,530           EBITDA       -15,559 adjusted EBITDA       -11,753           Depreciation       -13,171           EBIT       -28,730 Adjusted EBIT       -24,924           Financial result and taxes on income       -4,879 Adjusted financial result and taxes on income       -4.879           Period result       -33,609 Adjusted period result       -29,803  



  DACH International   Consolidated             EUR 1,000 EUR 1,000   EUR 1,000           Revenues 251,289 32,703   283,992 Cost of sales -201,721 -24,687   -226,407           Gross profit 49,569 8,016   57,585 % of revenues 19.7% 24.5%   20.3%           Other income 2,592 422   3,015 Selling & distribution costs -46,286 -14,131   -60,416 Adjusted selling&distribution costs       -60,416           Segment EBITDA 5,875 -5,693   182 Adjusted segment EBITDA 5,875 -5,693   182           Administrative expenses       -12,320 Adjusted administrative expenses       -8,728           EBITDA       -12,137 Adjusted EBITDA       -8,545           Depreciation       -7,059           EBIT       -19,197 Adjusted EBIT       -15,605           Financial result and taxes on income       -2,161 Adjusted financial result and taxes on income       -2,161           Period result       -21,358 Adusted period result       -17,766  


SHOP APOTHEKE EUROPE is the leading and fastest-growing online pharmacy in Continental Europe. With the acquisition of Europa Apotheek Venlo in November 2017, SHOP APOTHEKE EUROPE significantly extended its European market leadership. The product range for the whole family in the OTC, beauty and personal care products as well as prescription drugs segments is supplemented by high quality natural food and health products, low carb products and sports nutrition following the acquisition of nu3 GmbH in July 2018.

SHOP APOTHEKE EUROPE already operates online pharmacies in Germany, Austria, France, Belgium, Italy, Spain, the Netherlands and Switzerland.

SHOP APOTHEKE EUROPE delivers a broad range of more than 100,000 original products to over 3.5 million active customers fast and at attractive prices. In addition, SHOP APOTHEKE EUROPE provides comprehensive pharmaceutical consulting services.

SHOP APOTHEKE EUROPE N.V. has been listed on the regulated market of the Frankfurt Stock Exchange (Prime Standard) since 13 October 2016 and part of the SDAX index since 24 September 2018.


Trade and popular media: Sven Schirmer Phone: +49 221 99 53 44 31 Email:

Financial media: Thomas Schnorrenberg Mobile: +49 151 46 53 13 17 Email:

Investor relations: Dr. Ulrich Wandel Phone: +31 77 850 6117 Email:

15.03.2019 Dissemination of a Corporate News, transmitted by DGAP - a service of EQS Group AG.The issuer is solely responsible for the content of this announcement.The DGAP Distribution Services include Regulatory Announcements, Financial/Corporate News and Press Releases. Archive at

Language: English Company: SHOP APOTHEKE EUROPE N.V. Dirk Hartogweg 14 5928 LV Venlo

Netherlands Phone: 0800 - 200 800 300 Fax: 0800 - 90 70 90 20 E-mail: Internet: ISIN: NL0012044747, DE000A19Y072 WKN: A2AR94, A19Y07 Indices: SDAX Listed: Regulated Market in Frankfurt (Prime Standard); Regulated Unofficial Market in Berlin, Dusseldorf, Hamburg, Hanover, Munich, Stuttgart, Tradegate Exchange   End of News DGAP News Service

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