Rob Better Saved for Sci-Fi Believe UK Consumers. According to a study from leading end-to-end quality specialist, SQS, two thirds (62%) of UK adults believe that the technology behind artificial intelligence (AI) is likely to fail resulting in the robots destroying human life1.
Despite 60% of respondents agreeing that a home robot would save them time on their household chores and 51% thinking that having one would be ‘cool’, most (76%) do not believe that these home robots are safe and 52% would be concerned they could be easily hacked.
“Our study showed that 64% of the UK General Public are sceptical about the role intelligent robots will play in their day-to-day lives,” said Dik Vos, CEO of SQS. “AI could be easily hacked by someone with malicious intent. Our study proves the rapid uptake of technology in the UK has led to extreme perceptions regarding the overall safety of AI products.”
“Yet, brand, products and services are all built on consumer trust, and it’s vital the AI community does everything in its power to protect its customers. The best way to protect consumers is to ensure that quality assurance is embedded into every part of the design and manufacturing process of all AI products.” Vos concluded.
The UK currently has a doom and gloom attitude towards AI, thanks to TV, film, and regular AI failure news stories. To thoroughly ensure the public feel confident and embrace this technology, the businesses which manufacture, sell, use and promote AI must thoroughly test the quality of the software behind all AI devices to protect against hackers, threats or indeed, robots turning on us and destroying human life.
SQS is the world's leading specialist in software quality. We provide end-to-end quality services. SQS consultants identify and mitigate business risk in technology led transformations utilising standardised methodology, industrialised automation solutions, global delivery and deep domain knowledge across multiple industries.